FAQs of Data Collector


(1) Q: Why I can’t download the data to the device even if the software said ‘transfer successfully’?

A: Please re-install the software on other drive. If you installed it in C drive, it would be fail to download the data because of the system Authority.


(2) Q: Where I can get the instruction about the IDC002?

A: You can download the detailed manual via this link:

And you can also have a look at our this playlist on Youtube:


Have more questions? Please do not hesitate to contact us.


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