Why I printed blank labels
A:
(1) The most common reason is that the labels were loaded upside down. Please ensure your labels are properly loaded, the tearable side up.
(2) Ensure your labels are "Direct Thermal" labels, The paper enclosed in the package meets this condition
(3) If above are correct, but the printer still print blank labels or the label cannot be completely printed. Please print the self-test page,
① Press FEED(green/red light) button and hold on
②Release after you hear two consecutive beeps
The printer will print a self-test page. If the self-check page is not printed, please contact us for return
and exchange.