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Extended Warranty

ORDER CANCELLATION

If you contact us within 5 hours of placing your order it may be possible to cancel your order. This also applies for pre-order products. Please email us at order@munbyn.com, and we'll do our best to help.

WARRANTY SERVICE

Applicable products

1.Label Printer

Warranty time

18 Month (Effective from the day the order is paid)

Unsuitable Product

1. Refurbished Product
2. Shipping Labels
3. Shipping Scale
4. Sticker Labels
5. Label Holder
6. Products Not For Sale

Without warranty service

During the warranty period, if the product is damaged due to the following reasons, the warranty will not be provided. If the customer wants to repair the product, he needs to pay the corresponding repair cost and shipping cost of the product.

1. Incidental or consequential damages, or pre-existing conditions;
2. Damage from accident, abuse, misuse, introduction from foreign countries Objects entering the product, liquid incidents, exposure to unusual heat or cold, electrical surges, changing serial numbers, unauthorized product repairs, modifications or alterations, non-compliance with the manufacturer, third-party actions, fire, collision, vandalism, theft, or For example, factors or acts of war, acts of God, misuse of any power source;
3. Cosmetic damage to the product enclosure or frame or any non-operational parts (including trim parts and doors);
4. Preventive Maintenance;
5. Damage not reported prior to the expiration of this Service Plan;
6. the cost of installing, removing, or reinstalling the Product;

Extended Warranty

Applicable products

1.Label Printer

Extended warranty service effective time

The extended warranty service takes effect the day after the warranty service period ends.The corresponding time extension will be carried out based on the additional purchased extended protection years.

Purchase extended warranty service time

1. Purchase an extended warranty service when you purchase the product;
2.Buy extended warranty service 6 months before the end of the warranty service;

Without extended warranty service

During the extended warranty period, if the product is damaged due to the following reasons, the warranty will not be provided. If the customer wants to repair the product, he needs to pay the corresponding repair cost and shipping cost of the product.

1. Incidental or consequential damages, or pre-existing conditions;
2. Damage from accident, abuse, misuse, introduction from foreign countries Objects entering the product, liquid incidents, exposure to unusual heat or cold, electrical surges, changing serial numbers, unauthorized product repairs, modifications or alterations, non-compliance with the manufacturer, third-party actions, fire, collision, vandalism, theft, or For example, factors or acts of war, acts of God, misuse of any power source;
3. Cosmetic damage to the product enclosure or frame or any non-operational parts (including trim parts and doors);
4. Preventive Maintenance;
5. Damage not reported prior to the expiration of this Service Plan;
6. the cost of installing, removing, or reinstalling the Product;

Extended Warranty Service Fee Inquiry Form

Label Printer

Product name1 Year2 Years3Years
P12934USD57USD114USD
P129S32USD54USD108USD
P13022USD36USD72USD
P130B23USD39USD78USD
P94131USD52USD104USD
P941B34USD57USD114USD
RW40138USD64USD128USD
ITP0129USD48USD96USD

1. The seller reserves the right to adjust the price of all existing product extended warranties;
2. After purchasing the extended warranty service, the seller will not refund the extended warranty fee due to the buyer's subjective reasons (such as: not wanting, feeling useless, etc.).
3. Buyer is responsible for any damage or loss that occurs during shipping when the item is returned for non-quality issues. For non-quality related warranty claims, sellers do not provide refunds for items damaged in transit.
4. The price of the extended warranty service is based on the first sale price, and will not change according to the change of the product promotion price.