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Extended Warranty

ORDER CANCELLATION

If you contact us within 5 hours of placing your order it may be possible to cancel your order. This also applies for pre-order products. Please email us at order@munbyn.com, and we'll do our best to help.

WARRANTY SERVICE

Applicable products

1.Label Printer
2.Money Counter Machines

Warranty time

18 Month (Effective from the day the order is paid)

Unsuitable Product

1. Refurbished Product
2. Shipping Labels
3. Shipping Scale
4. Sticker Labels
5. Label Holder
6. Products Not For Sale

Without warranty service

During the warranty period, if the product is damaged due to the following reasons, the warranty will not be provided. If the customer wants to repair the product, he needs to pay the corresponding repair cost and shipping cost of the product.

1. Incidental or consequential damages, or pre-existing conditions;
2. Damage from accident, abuse, misuse, introduction from foreign countries Objects entering the product, liquid incidents, exposure to unusual heat or cold, electrical surges, changing serial numbers, unauthorized product repairs, modifications or alterations, non-compliance with the manufacturer, third-party actions, fire, collision, vandalism, theft, or For example, factors or acts of war, acts of God, misuse of any power source;
3. Cosmetic damage to the product enclosure or frame or any non-operational parts (including trim parts and doors);
4. Preventive Maintenance;
5. Damage not reported prior to the expiration of this Service Plan;
6. the cost of installing, removing, or reinstalling the Product;

Extended Warranty

Applicable products

1.Label Printer
2.Money Counter Machines

Extended warranty service effective time

The extended warranty service takes effect the day after the warranty service period ends

Purchase extended warranty service time

1. Purchase an extended warranty service when you purchase the product;
2.Buy extended warranty service 6 months before the end of the warranty service;

Without extended warranty service

During the extended warranty period, if the product is damaged due to the following reasons, the warranty will not be provided. If the customer wants to repair the product, he needs to pay the corresponding repair cost and shipping cost of the product.

1. Incidental or consequential damages, or pre-existing conditions;
2. Damage from accident, abuse, misuse, introduction from foreign countries Objects entering the product, liquid incidents, exposure to unusual heat or cold, electrical surges, changing serial numbers, unauthorized product repairs, modifications or alterations, non-compliance with the manufacturer, third-party actions, fire, collision, vandalism, theft, or For example, factors or acts of war, acts of God, misuse of any power source;
3. Cosmetic damage to the product enclosure or frame or any non-operational parts (including trim parts and doors);
4. Preventive Maintenance;
5. Damage not reported prior to the expiration of this Service Plan;
6. the cost of installing, removing, or reinstalling the Product;

Extended Warranty Service Fee Inquiry Form

Label Printer

 Use environment6 Month12 Month
Office21.99USD32.99USD
Industry32.99USD69.99USD

Money Counter Machines

Product nameUse environment2 Years
IMC03Office29.99USD
IMC03Industry59.99USD
IMC01Office89.99USD
IMC01Industry129.99USD
IMC08Office170.99USD
IMC08Industry255.99USD

NOTES

1. The seller reserves the right to adjust the price of all existing product extended warranties;
2. After purchasing the extended warranty service, the seller will not refund the extended warranty fee due to the buyer's subjective reasons (such as: not wanting, feeling useless, etc.).
3. Buyer is responsible for any damage or loss that occurs during shipping when the item is returned for non-quality issues. For non-quality related warranty claims, sellers do not provide refunds for items damaged in transit.
4. The price of the extended warranty service is based on the first sale price, and will not change according to the change of the product promotion price. For equipment used in an office environment, the extended warranty service fee is 12% of the purchase price of the product, and for equipment used in an industrial environment, the extended warranty service fee is 18% of the purchase price of the product.                                                   

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