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Munbyn provides a 1-year hassle-free warranty for all our products. Some products may be eligible for extended warranties. Register to get total 3-year hassle-free warranty.

14-Day Money-Back Guarantee

Undamaged products may be returned for a full refund for any reason within 14 days of the date the item was delivered to the designated shipping address.

Once the returned item arrives back in our warehouse for inspection, the refund process will begin.

Please note:

  • Returns must include all accessories
  • Items must include original packaging
  • For non-quality related warranty claims, buyer is responsible for shipping costs
  • For non-quality related warranty claims, Munbyn refunds the cost of the product itself
  • Returns may be rejected if items do not meet the above requirements

For purchases not made directly through our online stores, please contact retailers for refunds. For quality-related issues, please see below.

Return/Replacement Shipping Costs

Shipping costs must be covered by buyer in the following situations:

  • Returning products for any reason other than a proven defect
  • Warranty claims on items taken outside the original country of purchase
  • Buyer’s accidental returns
  • Returning personal items
  • Returning items claimed to have defects but found by Munbyn quality control to be in working condition
  • Costs associated with unauthorized returns (any returns made outside of the approved warranty process)

Not Covered Under Warranty

  • Lost or stolen products
  • Items that have expired their warranty period
  • Non quality-related issues (after 14 days of purchase)
  • Free products
  • Repairs through 3rd parties
  • Damage from outside sources
  • Damage from misuse of products (including, but not limited to: falls, extreme temperatures, water, operating devices improperly)

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